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How to Watch Metallica’s Helping Hands Concert Live Stream And Participate In The Virtual Fan Wall

IT IS IMPORTANT THAT YOU WATCH THE ENTIRE SHOW VIA THIS LINK; DO NOT SWITCH TO THE NUGS.TV STREAM OR YOU WILL LOSE YOUR SEAT AND MAY NOT BE ABLE TO RETURN.

  1. Click on the following link: https://metallica.vye.live

  2. Click on the LOGIN button.

  3. When prompted, enter your unique access code (please note that the code is case-sensitive)

  4. Click the ACCESS CONTENT button. You'll see a message indicating you've successfully redeemed your access code.

  5. Enter your name in the space provided and check the box agreeing to the terms and conditions, then click CONTINUE.

  6. A pop-up will appear asking for permission to use your device’s camera and microphone. Be sure to allow access so the band can see and hear you in the venue.

  7. Select the correct microphone and camera from the dropdown menu. You should see a preview of your camera. If you do not, try selecting a different camera from the dropdown menu.

  8. Click REFRESH DEVICES if you're having an issue accessing your device's camera and microphone.

  9. When you're all set, click on JOIN SHOW.

OTHER IMPORTANT POINTS:
  • We highly recommend logging in as early as possible so you can be sure you're ready to go come showtime!

  • Please note that if you log out of the virtual live audience, or refresh the page, you will lose your seat. When logging back in, you may be assigned a new seat or not be able to access one at all.

  • Without permission to access your device's camera and microphone, you will not be placed on the screens at the show.

  • Please use headphones for audio to ensure the best possible experience. Otherwise, audio echo/feedback from your device microphone may result in you being removed from the virtual live audience or muted.

  • Virtual Crowd is only compatible with a computer, laptop, or tablet.

  • We recommend you verify you have the latest version of Chrome for Android or iOS for Safari installed on your device.
SHOULD YOU WISH TO WATCH THE SHOW AGAIN ON DEMAND, YOU WILL NEED TO ACCESS IT VIA NUGS.TV BY LOGGING INTO YOUR ACCOUNT AND GOING INTO YOUR STASH TO WATCH. REMEMBER, YOU CAN ONLY ACCESS THE SHOW FOR 48 HOURS ONCE YOU START THE STREAM.
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